Shipping Policy

1. Company Information

Guangzhou Zuoba Trading Co., Ltd.
Address: First Building 302-C1403, No. 5 Changxing Road, Tianhe District, Guangzhou
Email: lshuangbin@outlook.com

We specialize in gifts, greeting cards, novelty items, and souvenirs.

2. Order Processing

Orders are processed after payment confirmation. Processing time may vary depending on product availability and order volume.

Customers will receive confirmation once the order has been successfully processed.

3. Shipping Methods

We arrange shipment through appropriate logistics providers based on the destination and product type. The selected shipping method will depend on operational requirements and delivery location.

4. Shipping Time

Delivery times vary depending on the shipping destination and logistics provider. Estimated delivery timeframes may differ due to customs clearance, transportation conditions, or other unforeseen factors.

Please note that delivery timelines are estimates and not guaranteed.

5. Shipping Fees

Shipping fees, if applicable, are calculated based on order size, weight, and delivery destination. Any applicable shipping charges will be displayed before order confirmation.

6. International Shipping

For international shipments, customers are responsible for complying with local import regulations. Customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the customer.

7. Shipping Delays

While we aim to ensure timely delivery, we are not responsible for delays caused by:

Customs inspections
Carrier-related delays
Force majeure events
Incorrect shipping information provided by the customer

8. Address Accuracy

Customers are responsible for providing accurate and complete shipping information. We are not liable for delivery issues resulting from incorrect or incomplete addresses.

9. Contact Us

For questions regarding shipping or order status, please contact:

Guangzhou Zuoba Trading Co., Ltd.
Email: lshuangbin@outlook.com